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Email analytics guides

A focused collection from SigAPI Field Notes, connecting practical explanations with decisions you can use.

Email analytics becomes more useful when each number has a clear definition. A delivery result, an image request, a link selection, and a completed action describe different parts of a communication journey. This collection helps readers ask what a report actually counts, which events belong in a comparison, and what uncertainty should remain visible. It is intended for people explaining results as well as those building the systems that produce them.

Begin with the email-open tracking guide when reviewing open-related metrics. Follow the tracking-pixel articles for a closer look at the signal's origin, then the privacy material for decisions about collection and use. When assessing an existing report, write down its event definition, time range, and intended question. Look for changes in the collection process before attributing a change entirely to audience behavior. The reading path encourages an explanation that a colleague can evaluate, with useful observations kept separate from conclusions the data cannot establish.

2 guides in this collection